Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, you must provide proof of purchase. To start a return, you can contact us at support@anitems.store.

Please note that returns must be approved before the item is sent back. Items returned without first contacting us will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us immediately if:

• The item is damaged.

• The item is defective.

• You received the wrong item.

If the product is confirmed to be damaged, defective, or incorrect, you will be eligible for a 100% refund of the product price.

Returns for Dissatisfaction

If the product does not meet your expectations, if you are not satisfied with its quality, or if you simply do not like the item, you may still request a return within 14 days of receiving it.

In these cases, you will be eligible for a 50% refund of the product price after the returned item has been received and inspected.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants).

• Custom or personalized products.

• Personal care products.

• Hazardous materials, flammable liquids, or gases.

• Gift cards.

• Sale or clearance items.

If you have any questions about a specific item, please contact us before making a purchase.

Exchanges

If you would like to exchange an item, please contact us first. Once your return request has been approved, you can place a new order for the replacement item.

Refund Processing

We will notify you after we receive and inspect your returned item.

If your refund is approved, it will be processed through your original payment method. Please note that your bank or payment provider may require additional time to complete the transaction.

If you have any questions regarding returns or refunds, please contact us at support@anitems.store.